Last updated: 08th July 2024

Cognavi India Private Limited (“Cognavi”), is a private limited company incorporated registered under the Companies Act, 2013. Cognavi provides services to its Users (as defined below) through its website www.cognavi.com, application and other online portals (collectively called “Website”).
Cognavi provides a platform connecting the students, recruiters/companies and universities, through its Website. Cognavi provides a marketplace to connect recruiters (to hire suitable talent), students (to find their dream jobs suited to their skill sets) and universities (to optimize their placement process).
Cognavi is committed to safeguarding your privacy and acknowledges the significance of preserving the privacy of each of its User visiting its Website. We hold your privacy in high regard and value the trust you place in us. Our commitment amongst other things includes being transparent about the data we collect from you, its usage, and the parties with whom it is shared. Please read this Privacy Policy available at www.cognavi.com (“Policy”) carefully before using the Website. Your use of the Website or the Services (as defined in our Terms of Use) provided through the Website shall signify your acceptance of this Policy and your agreement to be legally bound and abide by the same. If you do not agree with the terms of this Policy, do not use the Website or avail of any of the services offered on this Website.

Any visitor or person accessing the Website will also be deemed to have read, understood and accepted this Policy and our Terms of Use.Unless we link to a different policy or state otherwise, this Policy applies when you visit or use our Website, or avail our Services.

Information Collected

For the purposes of this Policy, information that indicates or relates to you, either directly or indirectly, has been referred to as “Personal Information”. Cognavi may collect the following type of Personal Information of the Users, as necessary for provision of services on its Website, including without limitation:

Type of Personal Information	Details
Personal/Identity/Organizational details	First Name Last Name Title (if applicable) E-mail Address Phone Number Physical Address Photographs (if required) University Roll Number (optional) Age Gender Date of Birth Nationality
Financial Information	Debit/Credit Card Details Bank Account Details E-wallet details UPI ID Payment gateway Account Details For security, Cognavi does not collect or store sensitive cardholder data, such as full credit card numbers or card authentication data. Additionally, we do not collect any payments information processed by third-party payment gateway providers.
Education and Recruitment information	Educational qualification(s) along with relevant documents Post-qualification experience along with relevant documents IP Address Location, Date and Time of Access Payment gateway Account Details Browser Details Device Type Operating System Type and Version Usage statistics about your interactions with our services, including features of the portal accessed, time spent on pages or the service, pages visited, features used, click data, date and time, and other data regarding your use of the services.
Other data/Information	Data inferred or assumed information relating to your behaviour and interests based on your online activity on our sites Transaction history Any other data as may be relevant for the scope of your interaction with us and for efficiently providing our services to you.

By agreeing to the terms of this Policy, you understand, acknowledge, and agree that we collect and process your Personal Information for legitimate purposes related to our business operations, provision of Services or operation of the Website. You also understand, acknowledge, and agree that in order for us to provide various services, you may be required to provide Personal Information.

Please note that providing Personal Information is at the User's discretion.

Should we specifically require any other personal information in connection with one or more of the uses described below, we will request your explicit consent to use the data in accordance with this policy and/or in the ways described at the point where you were asked to disclose the data.

Use of Information

We use your data/Personal Information to provide our services, communicate with you, troubleshoot issues, secure against fraud and abuse, improve and update our services, analyse how people use our services, serve personalized advertising, and as required by law or necessary for safety and integrity. We may process your Personal Information for the following purposes:

Verify your identity;
To provide our Services;
For internal data analysis, sending you information about our services marketing purposes and promotions by Cognavi and its affiliates;
For managing payments;
Facilitate, provide and administer the services provided by Cognavi to the Users;
Process your requests and manage your account preferences;
To communicate with the Users;
Protecting our Users and providing you with customer support;
Facilitate the services’ technical functioning, including troubleshooting and resolving issues, securing the services, and preventing fraud and abuse;
For recommendations and personalization;
Solicit feedback from Users;
Improve the platform/Website and its content to provide better features and services;
Analyze trends, traffic and track usage data;
Advertise the services on third-party websites and applications;
For preventing, detecting, investigating and taking action against crimes (including but not limited to fraud and other financial crimes), any other illegal activities, suspected fraud, or violations of Cognavi’s Terms of Use in any jurisdiction;
For establishing, exercising or defending legal rights in connection with legal proceedings (including any prospective legal proceedings) and seeking professional or legal advice in relation to such legal proceedings;
As required or permitted by law; or
As we, in our sole discretion, otherwise determine to be necessary to ensure the safety or integrity of our users, employees, third parties, the public, or our services.

Information Sharing and Disclosure

We are the recipient of your Personal Information and will use reasonable care to keep your Personal Information confidential. We will only use your Personal Information in a fair and reasonable manner. We undertake to use and process your Personal Information with integrity, accountability, fairness and transparency. We also undertake to use our best efforts to protect your Personal Information from unlawful processing.

We use reasonable security measures to protect your credentials. We restrict access to your Personal Information to our employees who we believe reasonably need to know/or that information to fulfil their jobs to provide, operate, develop, or improve our products or services.

Cognavi does not disclose, transfer or share your Personal Information with others except with/for :

our affiliates, group companies for legitimate business purposes and to the extent required for our internal business and/or administrative purposes and/or general corporate operations and for provision of services;
other Users on the Website to provide services on the platform/Website;
Cognavi will share the information of students (including their resumes) with the recruiters and will also share details of job posting posted by recruiters with the students; Cognavi may also provide access to student information to universities/colleges;
in the event of a merger, acquisition, financing, or sale of assets or any other situation (including bankruptcy) involving the transfer of some or all of Cognavi’s business assets we may disclose Personal Information to those involved in the negotiation or transfer;
For security and legal compliance: (a) if such disclosure is permitted or required by law; (b) requested as a part of a judicial, governmental, or legal inquiry, order, or proceeding or reasonably necessary as part of a valid subpoena, warrant, or other legally-valid request; (c) reasonably necessary to enforce our Terms of Service, Privacy Policy, and other legal agreements; (d) required to detect/address fraud, abuse/misuse, potential violations of law (or rule or regulation), or security or technical issues; or reasonably necessary in our discretion to protect against imminent harm to the rights, property, or safety of Cognavi, our users, employees, members of the public, or our services; (e) We may also disclose data about you to our auditors and legal advisors in order to assess our disclosure obligations and rights under this Policy;
Third party service providers and marketing partners that Cognavi engages to a) provide services over the Platform on Cognavi’s behalf; b) maintain the Platform and mailing lists; or c) communicate with you on Cognavi’s behalf about offers relating to its products and/or services. These service providers may access your personal data and are required to use it solely as we direct, to provide our requested service. Cognavi will take reasonable steps to ensure that these third-party service providers are obligated to protect your Personal Information and are also subject to appropriate confidentiality / non-disclosure obligations
Cognavi can disclose or use aggregate or de-identified data for any purpose.
Third party advertisers to display advertisements to you when you visit the Website.
with your consent, we may share data to third parties outside the scope of this Policy.

All payments for Services offered on the Website must be made through a secure payment platform. Please note that the payment gateway provided for your payment requirements on the Website is operated by a third party, and we do not have control over the same. We will take all reasonable measures to protect the Website and any unauthorized use of our Website, but we will not be liable for any damages or losses that may be caused due to factors beyond our reasonable control.

Cookies

We may also collect some non-personal information from cookies when you visit the Website. Cookies are text files placed on your computer to recognize your internet browser, store your preferences, and improve your web experience.

We use cookies to improve the services we offer you. Please note that some of the cookies we use are necessary for certain services to work, while others are used to collect information about Website usage to make the Website more convenient and useful.

Additionally, we may use third-party cookies provided by trusted partners. These cookies allow us to enhance your experience by providing personalized content, targeted advertisements, and analyzing our website traffic. The information collected through third-party cookies is governed by the respective privacy policies of these third-party providers.

Cookies

You have certain rights in relation to your data, which include:

to access your Personal Information held by us (right to access)
to update/rectify/correct inaccurate Personal Information and ensure it is accurate, true, updated and complete (right to rectification);
to erase/delete your Personal Information/data/ to the extent permitted by other legal obligations (right to erasure; right to be forgotten);
to restrict our processing of your Personal Data (right to restriction of processing);
to transfer your Personal Data to another controller to the extent possible (right to data portability);
to object to any processing of your Personal Data carried out on the basis of our legitimate interests (right to object);
to the extent we base the collection, processing and sharing of your Personal Data on your consent, to withdraw/revoke your consent at any time, without affecting the lawfulness of the processing based on such consent before its withdrawal;

To exercise your rights, please contact us in accordance with the “Contact Us” section below. We try to respond to all legitimate requests within one month and will contact you if we need additional information from you in order to honor your request. Occasionally it may take us longer than a month, taking into account the complexity and number of requests we receive. For your protection, we may require that the request be sent through the email address associated with your account, and we may need to verify your identity before implementing your request.

Changing and Deletion of Your Information

Users can access and edit their Personal Information by logging into the Website. We do not alter the information you provide, but we advise you to promptly update your Personal Information when changes are required.

If you wish to delete the Personal Information you have provided to us, you can write to us by e-mail at support@cognavi.com. Please note that post deletion, we may retain certain data where we have a lawful basis to do so, including for mandatory record-keeping and to complete transactions.

Changing and Deletion of Your Information

Your Personal Information will not be retained by Cognavi any longer than it is necessary for the purposes for which the Personal Information is collected, processed and/or in accordance with legal, regulatory, contractual or statutory obligations as applicable.

At the expiry of such periods, your Personal Information will be deleted or archived in compliance with applicable laws. If there is any information that we are unable, for technical reasons, to delete entirely from our systems, we will put in place appropriate measures to prevent any further use of the data.

However, we may retain data related to you (a) if there is a legal obligation to retain the data; (b) if required to comply with any applicable statutory or regulatory retention requirement by law; (c) if we believe it may be necessary to prevent fraud or future abuse; (d) to enable Cognavi to exercise its legal rights and/or defend against legal claims; or for other legitimate purposes.

We may continue to retain your data in anonymised form for analytical and research purposes.

Changing and Deletion of Your Information

The Personal Information we hold about you may be transferred to other countries outside your residential country for any of the purposes described in this Policy

The information we obtain from or about you may be processed and stored in India and our other various servers located across the globe, which may provide for different data protection rules than the country in which you reside. We comply with generally accepted industry standard regulations regarding the collection, use, and retention of data. By using the Website, you consent to the collection, transfer, use, storage and disclosure of your information as described in this Policy, including to the transfer of your information outside of your country of residence. If you have any questions relating to your Information, please write to us on support@cognavi.com.

Changing and Deletion of Your Information

We are committed to protecting your Personal Information in our custody. We take reasonable steps to ensure appropriate physical, organizational, technical and managerial safeguards are in place to protect your Personal Information from unauthorized use, access, alteration, transmission and deletion. We work to protect the security of your personal information during transmission by using encryption protocols. We use multi-layered controls to help protect our infrastructure, constantly monitoring and improving our applications, systems, and processes to meet the growing demands and challenges of security.

We ensure that the third parties who provide services to us under appropriate contracts, take appropriate security measures to protect your Personal Information in line with our policies. These third parties are further obligated to maintain reasonable level of security practices and procedures in accordance with applicable law to ensure security of the information.

Additionally, all personal data obtained and held by the company will:

be processed fairly, lawfully and in a transparent manner;
be collected for specific, explicit, and legitimate purposes;
be adequate, relevant and limited to what is necessary for the purposes of processing;
not be kept for longer than is necessary for its given purpose;
be processed in a manner that ensures appropriate security of personal data including protection against unauthorised or unlawful processing, accidental loss, destruction or damage by using appropriate technical or organisation measures;
comply with the relevant laws and procedures for international transferring of personal data applicable to us.

We follow generally accepted industry standards to protect the Personal Information you submit to us. However, no method of transmission over the Internet or via mobile device, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Account Protection

Your password serves as the gateway to your account/profile. You are entirely accountable for all activities conducted under your username, and it is your sole responsibility to ensure the security of your password. Refrain from sharing your password with others. Should you disclose your password or Personal Information/data, you bear sole responsibility for any actions carried out under your username. Consequently, if your password is compromised for any reason, it is imperative to promptly change it.

Links To Other Sites

The Website may provide third-party advertisements and links to other websites. We do not share your Personal Information with third-party websites or advertisers.

Links to other websites are provided by third parties not controlled by us or affiliated with us unless otherwise stated on the Website. Therefore, we make no claims about the privacy or rights of third parties or the terms of use of the sites, and we do not control, guarantee or endorse the accuracy, completeness or content of the goods/articles/services found on these websites. Any information you provide to third-party sites must be governed by their privacy policies, and it is recommended that you review each site’s privacy policies before using these sites.

Our Policy Concerning Children

Use of our Website/services is available only to persons who can form a legally binding contract under the Indian Contract Act, 1872. We do not knowingly solicit or collect Personal Information from children under the age of 18 years. If you have shared any Personal Information of children under the age of 18 years, you represent that you have the authority to do so and permit us to use the information in accordance with this Policy. If we become aware that a person submitting Personal Information is under the age of 18, we will delete the account and any related information as soon as possible. If you believe we might have any information from or about a child under 18, please contact us at support@cognavi.com.

Data Retention

We retain your personal information for as long as necessary to provide the Service and for other essential purposes such as complying with our legal obligations, maintaining business and financial records, resolving disputes, maintaining security, detecting and preventing fraud and abuse, and enforcing our agreements. If you access the Service through your organization, we retain your organizational contact details after the termination of your organization’s subscription to continue to communicate with you.

Changes in Privacy Policy

We reserve the right to change this Policy at any time, so please return to our Privacy Policy page for updates. Your continued use of our Website after any change in this Policy will constitute your acceptance of such change. The revised Policy supersedes all previous Privacy Policies.

Email Policies

You can choose the type of email you want to receive from us. If at any time you decide that you no longer wish to receive communications from us, please follow the unsubscribe instructions in the communications. Please note that after receiving your request, it may take some time for your subscription to be processed.

Disclaimer

Cognavi does not store any account related information or any credit / debit card details. Cognavi shall not be liable for any loss or damage sustained by Users as a result of any disclosure (inadvertent or otherwise) of any information concerning the User's account, credit cards or debit cards in the course of any online transactions or payments made for any services offered through the Webiste.

In case any Personal Information is shared by you with Cognavi, which is not requested by Cognavi during registration, (whether mandatorily or optionally), Cognavi will not be liable for any information security breach or disclosure in relation to such information.

We assume no liability or responsibility for the disclosure of your Personal Information due to errors in transmission, unauthorized third-party access, or other causes beyond our control. You play an important role in keeping your Personal Information secure. You should not share your username, password, or other security information for your account with anyone. If we receive instructions using your username and password, we will consider that you have authorized such instructions. Further, notwithstanding anything contained in this Policy or elsewhere, we shall not be held responsible for any loss, damage, or misuse of your Personal Information, if such loss, damage, or misuse is attributable to any event that is due to a force majeure event or beyond our reasonable control or is directly attributable to you.

A "Force Majeure Event" shall mean any event that is beyond our reasonable control and shall include, without limitation, fire, flood, explosion, acts of God, civil commotion, strikes, insurrection, war, acts of government, unexpected system failure, system hacks, cyber security incidents, data breaches, etc.

If you have any questions regarding this Policy or the protection of your Personal Information, please contact Cognavi’s Data Protection Officer/ Grievance Officer (as provided below).

Contact Us

For further questions, you may contact the appropriate data protection point of contact here (inquiry page link) or email us at support@cognavi.com.

Contact Information
Email: support@cognavi.com
Address: Cognavi India Pvt. Ltd. M01, ClayWorks Opus 3rd Floor,
W 76, Door 1, Adarsh Opus, Campbell Road,
Austin Town, Bengaluru, Austin Town, Bangalore,
Karnataka, India, 560047