STANDARD TERMS AND CONDITIONS FOR PROMOTIONAL OFFERS

These Terms & Conditions ("T&Cs") apply to all promotional offers (“Offer”) made by Cognavi India Private Limited (“the Company”) to its clients, partners, or prospective customers. By availing of any such Offer, the participant (“You” or “Client”) agrees to be bound by the following terms:

Offers are open only to those entities or individuals who meet the specific eligibility criteria mentioned in the respective promotional material or official communication issued by the Company. Eligibility may be based on factors such as geography, age, business sector, organizational status (e.g., startups, educational institutions, etc.), or other qualifying conditions as determined by the Company.

Participation in any Offer is void where prohibited by law. It is the responsibility of the participant to ensure that participation does not violate any applicable laws or internal policies that govern their conduct.

The Company reserves the right, at its sole discretion, to verify the identity, credentials, and eligibility of any participant at any stage of the Offer. This may include requesting official documents, registrations, or other proof deemed necessary by the Company. Failure to provide such documentation within a stipulated time frame may lead to disqualification from the Offer.

The Company also reserves the right to disqualify any participant who is found to have engaged in fraudulent, misleading, or abusive conduct, or who otherwise violates these Terms & Conditions or the spirit of the promotional Offer. The Company’s decision in this regard shall be final and binding.

corresponding offer communication, which may include brochures, emails, advertisements, landing pages, or other official documents. These details will include, but are not limited to, the scope of the offer, the duration of its validity, applicable pricing or discounts, defined deliverables, limitations or usage caps, and any unique terms or conditions associated with that particular offer. The scope will clearly define the nature and extent of services, benefits, or products included, as well as any exclusions or prerequisites. The duration will specify the start and end dates of the offer, and unless expressly extended by the Company in writing, the offer will automatically expire on the stated end date.

Promotional pricing, concessions, or bundled packages provided as part of the offer shall be clearly stated, and all such pricing shall be considered exclusive of applicable taxes unless otherwise noted. Deliverables may include access to platforms, services, consultation hours, or physical or digital products, and will be governed by the exact terms mentioned in the offer communication. Any limits or restrictions—such as caps on the number of users, volume of services, frequency of use, or specific categories of eligible customers—shall also be defined in the offer and shall apply strictly.

The Company reserves the right to impose special conditions specific to each offer, which may include mandatory timelines for activation, compliance with onboarding procedures, performance thresholds, or collaboration requirements with third parties such as educational institutions or service providers. All offers are subject to availability and may vary depending on the Company’s internal resource capacity, market conditions, or external constraints beyond its control. The Company does not assure the availability, continuity, or uniform applicability of any offer across all geographies or customer segments. In the event of any ambiguity or inconsistency between the promotional communication and these Terms & Conditions, the interpretation and decision of the Company shall be final and binding.

Each Offer provided by the Company shall be valid strictly for the period specified in the respective offer communication. The validity period denotes the timeframe within which the Client must confirm participation, redeem benefits, or activate services as applicable under the Offer. Failure to do so within the stated period shall result in the Offer becoming null and void, with no entitlement to refund, credit, or extension, unless otherwise explicitly agreed in writing by the Company.

Offers are non-transferable and may not be assigned, exchanged, substituted, or redeemed for cash, credit, or other services outside the scope of the Offer. Any attempt to misuse, transfer, or alter the terms of redemption without the Company’s express consent may result in immediate cancellation of the Offer and forfeiture of any associated benefits.

The Company retains the right, at its sole discretion, to modify, extend, curtail, or withdraw the validity period of any Offer at any time without prior notice and without incurring any liability. Clients are advised to carefully review and adhere to the timelines and instructions set out in each offer communication to ensure successful redemption.

Unless explicitly stated otherwise in the offer communication, all promotional offers extended by the Company shall require full upfront payment at the time of registration, confirmation, or acceptance in order to be considered valid. No reservation, benefit, or entitlement under the offer shall be deemed confirmed unless the entire amount payable is received by the Company within the stipulated period. Any delays or partial payments may result in cancellation of the offer benefits, at the sole discretion of the Company.

All payments made towards promotional offers are strictly non-refundable and non-transferable under any circumstances. Participants shall not be entitled to any refund, credit, or exchange in the event of cancellation, non-utilization, or inability to avail the offer, whether due to internal constraints, third-party issues, or force majeure events. Additionally, payments made under one promotional offer cannot be transferred or applied to another offer, customer account, or service line. Offers are also not redeemable for cash, credit notes, or equivalent monetary value unless explicitly stated.

Any applicable taxes, including but not limited to Goods and Services Tax (GST), duties, cesses, or other levies imposed by regulatory authorities, shall be payable extra by the participant unless explicitly mentioned as included in the quoted offer price. The Company shall raise invoices in accordance with applicable tax laws, and participants are required to ensure timely compliance with their respective financial or statutory obligations.

Offers are personal to the eligible recipient or entity to whom they are extended and cannot be assigned, sold, transferred, or sublicensed to any third party without prior written consent of the Company. Unauthorized use, reproduction, or modification of the offer benefits or materials, whether in whole or in part, may result in immediate disqualification and legal consequences. The Company reserves the right to impose additional restrictions or usage conditions as necessary to protect the integrity, fairness, and intended purpose of the promotional campaign.

The Company reserves the unconditional and sole right to modify, amend, extend, suspend, or terminate any promotional offer, either partially or in full, at any time without prior notice, explanation, or liability to any participant. Such modifications may include changes to the scope, pricing, duration, eligibility criteria, deliverables, or any other terms of the offer as deemed necessary by the Company due to operational, strategic, legal, commercial, or market-related reasons. In the event of such a modification or withdrawal, the revised terms will be made available through the same or equivalent communication channel through which the original offer was issued. Continued participation in or reliance on the offer after such changes shall be deemed as acceptance of the modified terms.

Participants acknowledge and agree that the availability and fulfilment of services under any promotional offer may be affected by factors beyond the Company’s control, including but not limited to force majeure events (such as natural disasters, pandemics, government actions, or labour disruptions), technical failures, network outages, third-party defaults, or unanticipated regulatory changes. In such circumstances, the Company shall not be held liable for any delay, disruption, non-fulfilment, or partial fulfilment of the offer, and no compensation or alternate benefit shall be claimable.

In cases where the Company reasonably believes that the offer is being misused, misrepresented, or exploited in bad faith—including but not limited to manipulation, fraud, or non-compliance with stated terms—the Company shall have the right to unilaterally suspend or cancel the offer for such participant(s) and pursue legal or corrective action as it deems fit. The Company’s decision in all such matters shall be final, binding, and not subject to further challenge or dispute.